To support Kent County Council with a range of training courses and facilitated events, including the analysis of KCC management training delivered over a three year period and to advise on training changes being made at the Council.
Kent County Council
Osca has been a training partner for KCC since 2012. This has included the provision of team development events for almost every directorate in the council. For some areas, this has included direct coaching support for staff in transition, focusing on areas like resilience and wellbeing. In addition, we provide training in coaching skills and challenging conversations.
Based on our training experience, we developed an impact framework in collaboration with KCC, drawing on Council priorities to provide a clear focus for our data review. We reviewed, coded and analysed three years of detailed data collected by the Council on the management training delivered in-house. We developed metrics for ongoing measurement and a simple data system for comparing qualitative and quantitative measures for the Council in future years.