‘Good Help’ – what is it and why isn’t there enough of it?

13th February 2018 Press
What constitutes good help and, once identified, how can it be applied at scale in mainstream services? A report launched last week at a well attended event at the London HQ of UK charity
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There is such a thing as the wrong kind of help for public services to give

7th February 2018 Press
Public professionals can do more harm than good if they fail to motivate vulnerable people to change.
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How public services undermine people power – and what to do about it

8th February 2017 Press
It’s tough to give users control of services, rather than jumping in and telling them what to do. These five principles will help
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The positives of impact audits outweigh the negatives

1st March 2016 Press
Impact audits are an attractive idea, particularly after six months in which charities were shown to be only moderately good at accounting for their effectiveness and the public sat up...
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Why not let public servants set their own salaries?

19th February 2016 Press
Self-management might appear unworkable in the public sector, but I’m not convinced there’s a credible alternative...
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All charities should have impact audits

15th February 2016 Press
David Ainsworth says agreed impact standards are the best solution for evaluating charities. In the absence of standardise...
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